Shipping+Package
Shipping
We offer free shipping Australia Wide. All orders are sent directly to you with complimentary crarfted parckage. International orders are sent with Australia Registered Post which is then converted to your local postal service according to your delivery origin.
Please review the specific shipping policies as following before purchase. Or you could find more info by reaching out to our Customer Care team via email.
Processing Times
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We are busy dispatching your orders Monday to Friday! Generally orders placed before 12pm AEST receive next day dispatch. *
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Please be sure to note if your item is a pre-order item, a tailor-made piece from our DIY Collection, as these items have specific processing times. These timeframes will be advised within the product description.
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* During peak times (promotional sales, public holidays and celebratory periods) please allow up to 4-6 extra business days to receive your shipping. We will communicate and support via confirmation email, or ready to collect SMS.
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It is convenient to track your order status via online tracker system, either follow our SMS instruction or direct email us.
Shipping Cost
Standard
4 - 10 business days is estimated for the products to arrive from the date of purchase.
Shipping rate is $15 for orders below $150, and $11 for orders above.
We offer free shipping when a customer spends over $200 in one single purchase.
Express
3 -5 business days is estimated for any urgent request. Please send us email directly in case any delay.
Shipping rate varies from $22 - $34 upon each order depends on the order amount and seasonal price change.
International
Standard shipping with estimated delivery time between 4 - 12 business days.
Shipping rate is $35 flat for all.
We offer free delivery for each order above $500 in one single purchase.